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Ep. 148: 5 Easy Things You Can Do To Improve Your Customer Experience

Interviews, strategy and advice for building your online business with your host Trudy Rankin. 

 

 

 Summary

 

How long has it been since you’ve bought (or tried to buy) something for the first time?  What was the experience like for you as a newcomer to that supplier?

 

And what about your own business?  Have you recently put on some “new customer” glasses and really looked at what it’s like for newcomers to buy something from you?

 

In this short episode I share two recent events where my experience as a new buyer has made me think “they could have done this so much better and here’s how” ….

If you would like to receive tips and advice about doing online business better, sign up for my regular updates at https://onlinebusinessliftoff.com/newsletter/

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Trudy Rankin is the host of the Online Business Launchpad Podcast, Director of West Island Digital and the founder of the Online Business Lift-Off program.

 

Affiliate Disclaimer: If you click on links on this page and then make a purchase, I may earn a commission (at no cost to you).  I am a proud affiliate of these resources because I use them in my own life and business.

 

The transcript for this episode can be found here.

Today's Guests

 

Trudy Rankin

Trudy is a wife, mum and grandma …. she's also the creator of West Island Digital, founder of Online Business Lift-off, a writer, serial entrepreneur, and online business startup advisor, mentor and online business coach.

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