How long has it been since you’ve bought (or tried to buy) something for the first time? What was the experience like for you as a newcomer to that supplier?
And what about your own business? Have you recently put on some “new customer” glasses and really looked at what it’s like for newcomers to buy something from you?
In this short episode I share two recent events where my experience as a new buyer has made me think “they could have done this so much better and here’s how” ….
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Trudy Rankin is the host of the Online Business Launchpad Podcast, Director of West Island Digital and the founder of the Online Business Lift-Off program.
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Trudy is a wife, mum and grandma …. she's also the creator of West Island Digital, founder of Online Business Lift-off, a writer, serial entrepreneur, and online business startup advisor, mentor and online business coach.