Summary

In this episode I’m talking with Justin Chen, co-founder of PickFu, who is interested in good information about customers and potential customers.  PickFu is a consumer research platform companies use to get fast, reliable feedback from real people. And companies can use this data to help them make better data-driven decisions about their products. 

We talked about:

• The story behind PickFu
• The primary function of PickFu in aiding decision-making processes
• The importance of continuous learning and internal debates in shaping growth strategies
• The role AI plays in the process and some areas where using AI would be counterproductive
• Justin’s personal journey from corporate employee to entrepreneur
• The significance of patience and customer feedback in the SaaS industry
• Some of the challenges that arise when transitioning from small startup to a business that’s growing

There is some good wisdom here for anyone wanting to take their business to the next level, so I invite you to have a listen.

_____________

 

Trudy Rankin is the host of the Online Business Launchpad Podcast, Director of West Island Digital and the founder of the Online Business Lift-Off program.

 

Affiliate Disclaimer: If you click on links on this page and then make a purchase, I may earn a commission (at no cost to you).  I am a proud affiliate of these resources because I use them in my own life and business.

 

The transcript for this episode can be found here.

 

Resources 

Website:  https://www.pickfu.com/ 

LinkedIn:  https://www.linkedin.com/in/justinchen/ 

If you're interested in how quizzes can help you gather customer feedback and what else they can do for your business, download my free Grow Your Business By Asking The Right Questions With Quizzes guide.

Today's Guests

 

Justin Chen

Justin Chen is the co-founder of PickFu.  He has a Bachelor of Science in electrical engineering and computer science from U.C. Berkeley and a Masters in engineering management from Santa Clara University. Justin is a serial entrepreneur of 17 years and lives in Los Angeles with his wife and two children.